Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
luxurious touches
helpful staff
further location
spacious parking
8.6/10
Great
Rooms
8.7
Location
8.2
Service
9.0
Dining
9.2
Guest reviews
8.6/10
based on 6 reviews
9.2
9.2/10 based on 2101 reviews
David
United Kingdom,
February
2024
9.6/10
Being within a reasonable walking distance to the old town, the hotel offered impeccable and beautifully clean rooms, spacious and nicely furnished with a walk-in closet and a separate toilet area. The service was extremely friendly and helpful, making our stay very pleasant. The location, while not in the center of the old town, provided a relaxing atmosphere at the end of the day with convenient parking. The dining experience was truly exceptional, with a large buffet selection of organic options. Highly recommended overall.
Rooms
10.0
The rooms were impeccable, beautifully clean, and nicely furnished with great amenities.
Service
10.0
The service staff were extremely friendly and helpful, making our stay very enjoyable.
Location
9.0
The location, while not directly in the old town, was still good with a relaxing atmosphere and convenient parking.
Dining
10.0
The dining experience was truly exceptional with a large buffet selection of organic options.
Facilities
9.0
The facilities were top-notch and contributed to a fantastic stay.
William
United States,
February
2024
8.4/10
The hotel's location is excellent, just a short walk to the old town with luxurious touches in the rooms. The service was really helpful, offering recommendations and a warm welcome. The dining options were of high quality, and the facilities were well-maintained. However, the location was a bit further than expected from some attractions.
Rooms
9.0
The room's balcony and luxurious details were exceptional.
Service
8.0
The staff was attentive, providing helpful recommendations and a warm welcome.
Location
7.0
The hotel's location was good but a little further away than anticipated.
Dining
9.0
The dining options were of very good quality, with a variety of choices.
Facilities
9.0
The hotel's facilities were well-maintained and added to the overall experience.
luxurious touches
further location
Richard
United Kingdom,
December
2023
8.4/10
My stay at the hotel was delightful. The room over the garden was very well equipped, offering comfy beds, a great selection of tea, and a lovely shower. The small but lovely garden added to the charm of the room, and the staff was always helpful. However, the location was not as central as I had hoped.
Rooms
8.0
The room over the garden was very well equipped and spacious.
Service
9.0
The staff was very friendly and provided great suggestions and recommendations.
Location
7.0
The location was good but a little further away than expected.
Dining
9.0
The dining experience was truly exceptional with a large buffet selection.
Facilities
9.0
The hotel had excellent facilities available.
Catherine
United States,
November
2023
8.6/10
My stay at the hotel was pleasant overall. The rooms, though slightly smaller than expected, were clean and the bed was comfortable. The service was exceptional, with the staff going out of their way to make our stay enjoyable. The location was superb, making it easy to reach the bustling old town. However, the view over the parking lot was not ideal. The dining options were varied and delicious, adding a relaxing element to the stay.
Rooms
8.0
The rooms were clean and comfortable, though smaller than anticipated with a view over the parking lot.
Service
9.0
The staff was super friendly and attentive, making our stay enjoyable and planning with kids in mind.
Location
9.0
The hotel's location was superb, within a very reasonable walking distance to the old town, making it easy to explore Salzburg on foot.
Dining
9.0
The dining experience was varied and delicious, adding another relaxing element to the overall stay.
Facilities
8.0
The hotel offered a range of facilities and amenities that enhanced the overall experience.
clean rooms
smaller rooms
Mel
United States,
September
2023
8.8/10
The hotel rooms, while small, were sufficient for a couple with great beds and a clean bathroom, offering maximum comfort and convenience despite being situated in another building next to the main one. The service was excellent from check-in to check-out, making for a wonderful day exploring Salzburg with very friendly staff and a range of amenities like room service, car hire, and pet amenities available. The location was lovely, accessible by foot and conveniently located to historic areas, serving as a superb base for a relaxing stay within easy walking distance of key attractions like Altstadt and the viewpoints. The dining experience was outstanding and very health-conscious, catering to even picky eaters, offering a good variety of items at a reasonable price. Overall, the facilities were good and ensured a pleasant stay.
Rooms
8.0
The rooms were small but sufficient for a couple, with great beds and a clean bathroom for maximum comfort and convenience.
Service
9.0
The service was excellent with very friendly staff and a range of amenities available.
Location
9.0
The location was lovely and conveniently located to historic areas, making it superb as a base for exploration.
Dining
9.0
The dining experience was outstanding and very health-conscious, catering well to picky eaters, offering a decent variety of items at a good price.
Facilities
The facilities were good, enhancing the overall pleasant stay.
Ian
United Kingdom,
September
2023
8.8/10
I stayed at a lovely hotel with fantastic staff. The rooms were spacious and overlooked the quiet courtyard garden, featuring thoughtful, individual design and all modern amenities that worked perfectly for our family of three. The service was excellent, from reception to the breakfast table, and they even organized a delightful Xmas Eve drinks event with small presents. The location, slightly outside the center but within easy walking distance, was nice, quiet, and very pretty. The dining options were fantastic, with a variety of selections catering to all tastes. Overall, a great experience with some minor drawbacks.
Rooms
9.0
The rooms were fantastic in size, with all modern amenities and very comfortable for a family of three.
Service
9.0
The service was excellent, with friendly and helpful staff throughout.
Location
8.0
The location was nice and quiet, slightly outside the center but within easy walking distance to everywhere.
Dining
9.0
The dining experience was fantastic with a variety of selections for all tastes.
Facilities
9.0
The facilities were top-notch, offering everything we needed for a great stay.
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